Reviews of VetUK
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repeat order
Great site and very quick delivery but just one thing I cant do a repeat order.
Testimonial By: brian hancock
Saturday 11 December, 2010
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Happy customer
I have shopped with VetUK for a few years now, and I must say what a marvellous site it is, I have always been treated with the utmost respect whenever I have phoned them, which is not often, VetUK have remained cheaper then anywhere else, and their service is second to none, all my deliveries from them have arrived in really quick time, I am a very happy customer, Thank you VetUK.
Testimonial By: Deborah Cooke
Saturday 11 December, 2010
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Me & My Cats love VetUK!
I can buy with complete confidence with VetUK. The level of customer service is exceptional & consistent. An all round fantastic & pleasurable customer experience from order to delivery. Thank you!
Testimonial By: Gilly Marriott
Saturday 11 December, 2010
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First Order
Very unlucky with delivery delayed by adverse weather but VetUK did all they could to keep me informed.With this service and low prices I will certainly be back.
Testimonial By: Barry Cooke
Saturday 11 December, 2010
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Making purchasing simpler
I purchase my dog's food supply regularly from your outlet and it would make my life a lot easier if you could speed up the ordering process. For instance, you could eliminate the need to verify my Visa account, and you could keep my credit card details on file so that I will not need to enter them on each occasion (Amazon does this).
VetUK: Thank you for your comments. Unfortunately we live in a world where card fraud is now an ever present threat. We have always employed the highest security standards available. Using 3D secure verifies that you are knowledgeable about the transaction taking place (the equivalent of your pin number when using your card on the high street), whilst not storing card details dramatically reduces fraud risk. We do appreciate it may be frustrating to enter your card details again but hope you understand it is better to do this than to be the subject of card fraud. Regards, VetUK.Testimonial By: Ben Goffman
Saturday 11 December, 2010
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More, more, more
Been using this site for some time now and always found the service and pricing to be great. Would like to have more poultry items as keeping hens and ducks is much more commonplace now. At the moment I have to order the majority of these elsewhere.
Testimonial By: Melanie Catley
Friday 03 December, 2010
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Thank you
Excellent price, excellent service, order arrives almost by return. Please could you do more products for chickens?
Testimonial By: Holly Russell
Monday 29 November, 2010
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Very helpful, particularly with problems
You always worry that, if you have problems with an internet only company, it will be a nightmare. Not so with VetUK. I buy with confidence and any hiccups have been quickly sorted. I agree that it would be good to have more toys. I would like well tested cat toys and the YEOWWW catnip products, which are superior to many catnip products.
Testimonial By: Diana Boyden
Monday 29 November, 2010
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Dorothy Taylor
Have been very impressed with the service and price - far cheaper than I was paying at the vets
Testimonial By: Dorothy Taylor
Monday 29 November, 2010
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Make me happy
Like so many of your customers, would like to see the addition of PayPal. Repeat order facility is excellent, but transaction is slowed down by having to re-enter card details every time. Excellent service though - keep it up.
Testimonial By: Barry Aylett-Warner
Monday 29 November, 2010
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Excellent
Dealt with VetUK for a few months now, find price, customer service and delievery excellent, never experienced any problems. Love using VetUK.
Testimonial By: Lindsey Spinks
Monday 29 November, 2010
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Excelient all round
Have used for a long time and will continue to do so provided I can find what I want Have to agree with another customer - could do with PayPal. Found it difficult to find what I wanted this time, had to go through Google search.
Testimonial By: Hazel Jones
Tuesday 23 November, 2010
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Nushkas mum
Just wanted to say what excellent service I have received from VetUK.Prices are great and delivery is so fast. So pleased I have found a company I can buy from with confidence!
Testimonial By: janet dockrill
Saturday 20 November, 2010
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Service
This is the first time I have used VetUK, and what fantastic service. Highly recommended and will always use this company again. Thank you
Testimonial By: Elaine Hathaway
Wednesday 17 November, 2010
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Harry's Mum
Just wanted to say what a fantastic service you provide at a great price. Ordered at 12:49pm on Sunday, delivered on Tuesday at 12:50pm. Very impressive, Thank you
Testimonial By: RIKA CRISP
Wednesday 17 November, 2010
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Service
VetUK have always delivered quickly,and never any problems. I'm very pleased with the service and wouldn't use any other online vet supplier.
Testimonial By: Sue Swindells
Wednesday 17 November, 2010
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Really please
I'm really pleased with the service from VetUK. Agree with the post below about adding paypal. Also, would like more toys for the Cats.
Testimonial By: Rosalind Nicholson
Monday 15 November, 2010
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Website quibbles
Overall I'm very pleased with service but I don't find making repeat orders very easy - you have to examine each order individually to find the one you want then go back to the orders list screen (remembering the order number) to click Repeat. Could the orders be listed in detail on the first screen, where the Repeat button is please, so you can see what's in each one? Or at least add a Repeat button on the individual order details screen, so when you find the order you want you can repeat it without having to go back to the orders list screen? Thanks!
Testimonial By: Anne Waddingham
Saturday 13 November, 2010
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Excellent all-round!
We have used VetUK many times and price and service and choice cannot be beaten. Well done!
Testimonial By: Duncan Proud
Saturday 13 November, 2010
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really good all round service
Speed of delivery always surprises me, exceptional. Really efficient company. (My 10 cats always love to sit on the box when delivered (not all at once tho)- can't wait for the catnip sacks....!)
Testimonial By: Janette Dyer
Saturday 13 November, 2010