Delivery
Do you struggle with heavy purchases for your pet when carrying them from the shop to home? Or, do you not always have the time to go to the shop to buy for your pet? By ordering online with VetUK we can take the hassle away by delivering your goods straight to your door and make your shopping experience more convenient for you.
UK Orders
We aim to pack and despatch all orders within 2 working days
For all light and small orders our standard delivery services is UKMail's Packet Service. This is a 3-5 day service.
For heavier parcels and most food orders we use as standard a one-two day courier service. Our standard couriers are DPD and UK Mail.
Deliveries are Monday to Friday and may require a signature.
Order Value | Shipping Cost |
Orders Under £29 | £3.99 |
Orders Over £29 | FREE!† |
† for courier orders only a £5 surcharge per order will be applied to certain Highland and Island postcodes, Northern Ireland and the Channel Islands. Deliveries to these areas will also normal take one additional day on top of the normal delivery window given.
Courier Surcharge Postcodes
AB | 31-38, 41-56 |
FK | 17-21 |
HS | 1-9 |
IV | ALL |
KA | 27-28 |
KW | ALL |
PA | 20-80 |
PH | 15-50 |
ZE | ALL |
EI | ALL |
ZZ | 75 |
GY | ALL |
JE | ALL |
IM | ALL |
TR | 21-25 |
BT | ALL |
Above charges are per order. For information on returns please see our Conditions of Use Page.
Unfortunately we are unable to despatch to BFPO addresses.
VetUK retains the right to change the shipping service used to despatch your order in instances where a different service is deemed more appropriate.
International Orders
We currently ship to the European Union destinations shown below.
For all light/small orders the standard delivery service is by Global Mail, this is not a tracked service. Delivery time for this shipping method is estimated at 4-6 days.
Our courier service which caters for the larger/heavier orders delivers Monday to Friday and may require a signature upon delivery. Delivery time is estimated at 3-5 days after dispatch.
Should you wish to check the delivery charge before proceeding to the checkout please select “Estimate Delivery” which is available whilst viewing the items in your cart.
European Union Dispatch | Small/Light Order Under 2kg | Large/Heavy Order over 2kg (per 30kg) |
Belgium; France; Germany; Luxembourg; Netherlands; Republic of Ireland | £4.99 | £7.50 |
Austria; Denmark | £4.99 | £9.00 |
Spain; Italy; Hungary; Poland | £4.99 | £12.00 |
Sweden; Portugal | £4.99 | £15.00 |
Finland | £4.99 | £17.00 |
Greece | £4.99 | £25.00 |
VetUK retains the right to change the shipping service used to despatch your order in instances where a different service is deemed more appropriate.