UK Orders

We aim to pack and despatch all orders within 2 working days

For all light and small orders our standard delivery services is Royal Mail's second class service. This is a 2-3 day service.

For heavier parcels and most food orders we use a one-two day courier service. Our standard courier is DPD. 

Deliveries are Monday to Friday, excluding Bank Holidays, and may require a signature.

† for courier orders only a £7 surcharge per 30kg ordered will be applied to certain Highland and Island postcodes, Northern Ireland and the Channel Islands.  Deliveries to these areas will also normal take one additional day on top of the normal delivery window given.

Courier Surcharge Postcodes

Above charges are per order. For information on returns please see our Conditions of Use Page.

Unfortunately we are unable to despatch to BFPO addresses.

VetUK retains the right to change the shipping service used to despatch your order in instances where a different service is deemed more appropriate.

International Orders

We currently ship to the European Union destinations shown below. These are inclusive of mainland destinations only.  We do not ship prescription medications outside of the UK.

For all light/small orders the standard delivery service is by Global Mail, this is not a tracked service. Delivery time for this shipping method is estimated at 4-6 days.

Our courier service which caters for the larger/heavier orders delivers Monday to Friday and may require a signature upon delivery. Delivery time is estimated at 3-5 days after dispatch.

Should you wish to check the delivery charge before proceeding to the checkout please select “Estimate Delivery” which is available whilst viewing the items in your cart.

* Parcels will be delivered to your local pickup shop for collection and will not be available for home delivery.

VetUK retains the right to change the shipping service used to despatch your order in instances where a different service is deemed more appropriate.